Free Marketing Audit

Terms of Service.

Last updated: 25 October 2026

These terms apply when you use the Mountics website or work with Mountics, a digital marketing agency based in Kathmandu, Nepal. "We" and "us" mean Mountics, and "you" means the person or business using our website or services. If we sign a separate agreement or proposal with you, that agreement takes priority wherever it differs from these terms.

Before any paid work starts, we agree the scope with you in writing. That includes the services, the channels, what we will deliver, the timeline and the fee. If you want to change the scope later, we will agree the change and any new fee with you in writing before we do the extra work.

The free audit is a review of your marketing accounts, such as your ad accounts, analytics, tracking and website, followed by a walkthrough call of about 20 minutes. To do it, we need read-only or view access to the accounts you want reviewed. We do not make changes during the audit.

The audit is free, and you keep the findings whether you hire us or not. There is no obligation to continue, and we will remove our access when the audit is done if you do not become a client.

Fees are set out in your proposal. Unless the proposal says otherwise:

  • monthly services are invoiced at the start of each month;
  • one-off projects, such as a website build, are invoiced in stages agreed in the proposal;
  • invoices are due within 7 days.

Clients in Nepal are invoiced in Nepalese rupees (NPR). International clients are invoiced in US dollars (USD) unless we agree another currency. Fees do not include taxes, which are added where they apply. We may pause work if an invoice is more than 14 days overdue.

Our fees do not include advertising spend. You pay the ad platforms, such as Google, Meta, TikTok and LinkedIn, directly, using your own payment method.

Ad accounts should be set up in your name, and you own them. If we create an account for you, we will create it under your business and give you full owner access. We work under each platform's rules, and we are not responsible for decisions the platforms make, such as rejecting ads, suspending accounts or changing their policies or prices.

Once you have paid for it in full, you own the work we create for you, including ad copy, designs, content, landing pages and websites. You also own your data, your accounts and your customer lists at all times.

We keep ownership of our own tools, templates and methods. We may mention you as a client and describe the work in general terms on our website, unless you ask us not to.

Monthly services run month to month, with no minimum term unless your proposal says otherwise. Either of us can end the engagement by giving 30 days' notice in writing. You pay for work done up to the end of the notice period.

When the engagement ends, we hand over everything we created for you, along with any account logins we manage, and remove our own access to your accounts.

We work carefully and in good faith, but marketing results depend on things outside our control, such as platform changes, competition, your product and market conditions. We do not promise specific results, rankings, leads or revenue.

To the extent the law allows, we are not responsible for indirect losses, such as lost profits or lost business, and our total liability to you is limited to the fees you paid us in the 3 months before the claim.

These terms are governed by the laws of Nepal. If a dispute comes up, we will first try to settle it by talking with you directly. If we cannot, it will be handled by the courts of Kathmandu, Nepal.

Questions about these terms? Email us at info@mountics.com, call or WhatsApp +977-9761875060, or use our contact page. Our office is at Nagarjun-10, Kathmandu, Nepal.